Running a small business can be difficult. We hand-pick each item that is in our shop and sometimes they are very seasonal items. We understand that sometimes you are shopping for a future baby and that takes some planning. We ask that you please respect our exchange policy - It helps us keep the shop full of the latest, high quality things that we hope you love forever. 

All items must be returned in the same condition, unworn, unaltered, in its original packaging with tags attached - within 14 days of your purchase for in-store credit or exchange.

All *full price* items must be unworn, unaltered & returned in original condition and packaging with tags attached, and postmarked to Janes within 14 days of delivery. Guests are responsible for the shipping cost & insurance coverage of returns. Include invoice and reason for return inside the package.

If all above is completed, guests will receive a full refund or in-store credit to their account upon item delivery to Janes. See return shipping address below. Please allow 3 business days to process returns.

All sale items are final sale.

Janes - Family Shop

350 E Locust Street

Suite 102

Des Moines, Iowa 50309


Please allow 3 business days for your item to be shipped. Rates are determined by weight & destination. To check the status of your orders, email


All marked sale items are final sale.

This includes when we run special/limited sale in our shop and online.