All *full price* items must be unworn, unaltered & returned in original condition and packaging with tags attached, and postmarked to Janes within 14 days of delivery. Guests are responsible for the shipping cost & insurance coverage of returns. Include invoice and reason for return inside the package.
If all above is completed, guests will receive a full refund or in-store credit to their account upon item delivery to Janes. See return shipping address below. Please allow 3 business days to process returns.
All sale items are final sale.
Janes - Family Shop
350 E Locust Street
Des Moines, Iowa 50309
Please allow 3 business days for your item to be shipped. Rates are determined by weight & destination. To check the status of your orders, email email@example.com
All marked sale items are final sale.
This includes when we run special/limited sale in our shop and online.